Glamz - Platform for Beauty Professionals

Case Study

Company: Glamz LTD
Headquarters: Israel
Industry: Beauty and Fitness
Website: glamz.com
Project duration: 2+ years

02

Project
Managers

02

Business
Analyst

01

UI / UX
Designer

02

Tech
Leads

03

Android
Developers

03

iOS
Developers

Challenge

The key challenge was to create a platform that will unite beauty professionals who are carefully selected based on real reviews and provide a wide range of beauty professionals for the platform users. Clients should have a chance to book appointments online fast and safely. Admin and Call Center should process any clients’ requests and receive detailed reports about beauty professionals and clients’ activity to constantly improve the platform based only on real user behavior.
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The platform should have an eCommerce module with beauty professional products and up-to-date design where customer loyalty tools will be implemented.

Solution

At SumatoSoft, we have developed a solution for beauty professionals that offers comprehensive service to their businesses. GLAMZ ensures a steady flow of customers and significantly strengthens the image position in the market. Management system for each beauty & wellness professional allows them to manage a set of services, a detailed schedule, the full base of all registered clients with extensive statistics data.

GLAMZ clients can make an appointment and write a review to support full transparency with professionals providing reliable information about their services.

For Beauty Professionals

Electronic booking system with a calendar that allows beauty professionals to manage schedules, create, edit, and cancel appointments.

An advanced notification module with SMS and Push-notifications that always keeps track of new appointments from clients. Additionally, all clients receive reminders in advance about the appointment reducing the efforts of team members’ response to calling and the number of no-shows.

Detailed statistics and analytics allow to track the popularity among clients across a wide range of indicators and improve them.

Client base with convenient management with automatic client base update. Complete appointments history will be stored for each client with a quick search in a few clicks.

For Clients

Advanced search module for the best beauty professionals who are strictly selected by real checked reviews.

Booking appointments at the click of a button.

Notification feature that helps not to lose the important information.

All clients, even those not registered can download native mobile applications on iOS or Android and find a relevant beauty professional using easy filters.

Business Benefits

Glamz platform is growing and developing rapidly and less than a year of work has reached more than 1200 verified companies that actively use the platform and 13K+ registered clients.
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About 30 new clients are registered on the platform daily and 150-200 appointments are created.
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More than 20K downloads of iOS and Android applications and the rapid growth of new users.
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The platform is constantly evolving and the latest development is the online store of branded products for face, hair, and body care. The platform is expanding and capturing an important market share in Israel.

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Glamz - Platform for Beauty Professionals

02

ProjectManagers

02

BusinessAnalyst

01

UI / UXDesigner

02

TechLeads

03

AndroidDevelopers

03

iOSDevelopers