UX/UI design services
SumatoSoft provides professional UI/UX design services to craft user-centric, business-driven digital products. We design intuitive interfaces that attract new users and keep them engaged, helping to build trust in your product and drive adoption. Trusted by global brands. 13+ years on the market. 250+ successful solutions.
Our UX/UI design services
User research and analysis
We bring clarity to projects by replacing assumptions with facts. For existing products, we use tools like Hotjar and Google Analytics to analyze how users behave, where they face obstacles, and what they enjoy using. For new products, we conduct user interviews, surveys, and ethnographic studies to uncover motivations, frustrations, and context. This research drives every design decision, ensuring the final product aligns with real user needs. The result: reduced friction, better engagement, and fewer redesigns later.
Custom user experience design
We design intuitive product experiences that are built around how users think and behave. By applying cognitive psychology and design thinking, we remove barriers between users and their goals. Every interaction is mapped, simplified, and validated with your team. During the design process, we use tools like Miro and Figma to collaborate with you in real-time and refine user flows. The outcome is interfaces that evoke a sense of intuitiveness and ease, keeping users coming back.
UX strategy and design
Good design starts with a clear direction. We define UX strategy by connecting your business goals to user needs and turning those into measurable outcomes. This includes designing user flows, navigation, and interactions that push both engagement and retention. Every screen serves a purpose; every element has a reason to exist. Our UX strategy ensures that interfaces are not just beautiful, but also useful and effective.
Wireframing and interactive prototyping
Our expert UI/UX designers build prototypes, allowing you to avoid structural and logical mistakes in the initial interface concepts. First, we build wireframes to structure content and workflows. Then, we create interactive prototypes in Figma, InVision, or Axure that simulate the full user journey. Stakeholders can explore the product before development begins, testing the logic, layout, and flow. This process catches usability flaws early and keeps the team aligned. Prototyping and wireframing are a great starting point for any new product.
Web and mobile app UX design
Your users don’t care about platforms – they care about results. Our design services cover the entire design process from strategic planning to pixel-perfect delivery. We design seamless UX across web and mobile, ensuring consistency without duplication. From responsive web dashboards to native mobile apps, we focus on fast load times, logical flows, and platform-specific interactions. We also collaborate closely with developers to make sure designs are implemented accurately. The result is a product that performs well on both web and mobile platforms.
Usability testing
Before your product reaches the market, we test how people actually use it. Through in-person sessions, remote testing, and tools like Lookback.io, we observe user interactions and identify friction points. We measure task completion rates, spot confusion triggers, and evaluate content clarity. These insights directly shape design refinements, so the product works better on launch day. This leads to higher satisfaction, fewer support tickets, and improved conversions.
When should you involve UX/UI experts?
You should bring in UI/UX experts when:
- you’re starting an MVP or validating a product idea;
- your users are confused, dropping off, or not converting;
- you’re scaling your product and need consistency across new features;
- you’re modernizing legacy software with usability issues;
- you want to shorten dev time by solving problems at the design stage.
Our role isn’t just to draw screens — it’s to reduce risk, improve adoption, and make sure your product feels right the first time it’s used.
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Why Fortune 500 brands choose our UI/UX design services
Extensive experience & proven results
SumatoSoft brings years of software design and development experience to the table – we’ve been delivering solutions since 2012 and have completed 250+ projects successfully. Our refined design process has proven to accelerate project timelines, achieving up to 2× faster development-ready design delivery and cutting UI design time by ~25% on average. We focus on outcomes that matter: superior usability, higher user retention, and faster time-to-market for your product.
Skilled, сross-functional team
Our UI/UX designers are seasoned professionals (over 70% of our team are senior specialists). We take a cross-functional approach – our designers collaborate closely with business analysts, developers, and QA engineers to ensure the design is technically feasible and aligned with all requirements. This holistic perspective results in interfaces that are not only beautiful but also practical and performant.
User-centered and agile approach
We place real users at the heart of our design process. From early user research and usability testing to iterative prototype feedback, our agile methodology ensures the end product truly resonates with its audience. You will be involved at every step – with regular design reviews, transparent progress reports, and close communication. This agile, user-first approach minimizes costly reworks and keeps the project on the right track.
Comprehensive deliverables
We provide complete design deliverables that streamline development. You will receive everything from user persona documents and journey maps to interactive prototypes and full UI style guides. Our deliverables are development-ready, meaning your engineering team (or ours, if you continue with SumatoSoft for implementation) can immediately start building with clear guidance. The result is a smoother hand-off and an end product that faithfully executes the design vision.
Experience
SumatoSoft brings years of software design and development experience to the table – we’ve been delivering solutions since 2012 and have completed 250+ projects successfully. Our refined design process has proven to accelerate project timelines, achieving up to 2× faster development-ready design delivery and cutting UI design time by ~25% on average. We focus on outcomes that matter: superior usability, higher user retention, and faster time-to-market for your product.
Team
Our UI/UX designers are seasoned professionals (over 70% of our team are senior specialists). We take a cross-functional approach – our designers collaborate closely with business analysts, developers, and QA engineers to ensure the design is technically feasible and aligned with all requirements. This holistic perspective results in interfaces that are not only beautiful but also practical and performant.
Approach
We place real users at the heart of our design process. From early user research and usability testing to iterative prototype feedback, our agile methodology ensures the end product truly resonates with its audience. You will be involved at every step – with regular design reviews, transparent progress reports, and close communication. This agile, user-first approach minimizes costly reworks and keeps the project on the right track.
Deliverables
We provide complete design deliverables that streamline development. You will receive everything from user persona documents and journey maps to interactive prototypes and full UI style guides. Our deliverables are development-ready, meaning your engineering team (or ours, if you continue with SumatoSoft for implementation) can immediately start building with clear guidance. The result is a smoother hand-off and an end product that faithfully executes the design vision.
Book a Free Design Consultation
Let’s talk about your users, goals, and how better UX can boost conversions.
Cross-industry UX/UI expertise
- One of SumatoSoft’s key strengths is our broad industry experience. We have designed successful user experiences for Clients across many sectors, so we can quickly adapt to your domain and its specific user requirements.
- Our portfolio spans healthcare, finance, logistics, automotive, education, media, retail, and more. For example, we’ve created a user-friendly control interface for an industrial robotic arm in manufacturing, an intuitive analytics dashboard for an AdTech (advertising) platform, and IoT monitoring apps for smart devices.
- This cross-industry know-how allows us to apply best practices from one domain to another, giving your product a competitive edge. No matter your industry, we understand how to tailor the UX/UI to your users’ expectations and business needs.
Healthcare
- patient portals and mobile health apps;
- remote monitoring dashboards (IoMT);
- appointment booking and telemedicine systems;
- admin panels for clinics and hospital staff;
- wellness and lifestyle tracking apps.
Finance & fintech
- online banking and personal finance dashboards;
- investment and trading platforms;
KYC/AML onboarding flows and verification tools; - expense tracking and budget planning apps;
- internal analytics tools for auditors and analysts.
Logistics & supply chain
- fleet management dashboards;
- order tracking portals (B2B & B2C);
- route optimization and delivery planning tools;
- warehouse operation UIs and scanner-integrated flows;
- real-time shipment status and incident reports.
Automotive & manufacturing
- robotics control interfaces (e.g. robotic arm UI);
- predictive maintenance dashboards;
custom HMI (human-machine interfaces); - inventory and parts tracking tools;
- technician field-service mobile apps.
Education & elearning
- online learning platforms (LMS);
- student performance dashboards;
- course creation and content management tools;
- mobile learning apps with gamified UI;
- admin panels for educators and institutions.
Retail & ecommerce
- custom ecommerce storefronts and catalogs;
- multi-vendor marketplace interfaces;
- product recommendation engines and filters;
- mobile shopping apps;
- backend admin portals for order and inventory control.
Enterprise SaaS / B2B tools
- CRMs and lead management interfaces;
- HR systems and employee portals;
- analytics and BI dashboards;
- project and task management apps;
- workflow automation platforms.
Media, AdTech & IoT
- ad campaign analytics dashboards;
- smart device companion apps;
- sensor data visualization tools;
- content management and publishing platforms;
- real-time usage heatmaps and trend monitors.
UX/UI design process explained
Our UI/UX process is transparent and centered on people who are going to use the system. Each stage has a purpose and delivers concrete results.
We begin by immersing ourselves in your business. Our UI/UX designers join calls alongside business analysts to understand your goals, challenges, and product vision. We interview stakeholders, analyze the apps of your key competitors, and conduct user research using tools like Hotjar and Google Analytics. This allows us to see both how users behave and why. We also explore your market landscape to identify patterns, opportunities, and usability risks early.
- interview stakeholders;
- analyze the apps of key competitors;
- research users and marketing analysis.
We turn insights into structure. This stage includes the development of detailed user personas, customer journey maps, and user flowcharts that visualize how different audience segments interact with your product. We also define what functionality needs to exist across both web and mobile – ensuring all flows and edge cases are documented. This work informs not just design, but development priorities and backlog structure.
- develop personas;
- make a customer journey map;
- create app user flowcharts;
- define web and mobile functionality.
With clear requirements and business context in mind, our designers begin crafting your product interface. We start with information architecture to define the layout and hierarchy, then move to wireframes that map content and interactions. These evolve into interactive prototypes — allowing you and other stakeholders to explore the product before development. Designers also prepare mood boards and visual assets, ensuring UI elements are both functional and aligned with your brand. Every option is reviewed internally to meet both usability and aesthetic standards.
Design is never static: we present concepts early, gather your feedback (or feedback from users), and conduct 2–3 major revision rounds to refine the direction.
- develop information architecture (IA);
- make application wireframes;
- create clickable prototypes;
- prepare visual design;
- animate the interface.
Our UI/UX designers remain fully involved during development. They supervise how the design is implemented, working closely with front-end developers to ensure the interface functions correctly and matches the visual and interaction specifications. At this stage, we also formalize the design system – creating reusable UI components, tokens, and behavior rules that ensure consistency and support faster iterations in the future.
- supervise the design;
- create design systems.
After launch, we continue gathering feedback through usability testing, user behavior analytics, and session recording tools. We track how users interact with the real system and use that data to guide further UX improvements. Our team then prioritizes enhancements and applies iterative updates to ensure your product remains intuitive, effective, and competitive over time.
- analyze users’ experience;
- design optimization.
What’s included in UX/UI design deliverables
Our deliverables include:
- user research summaries, interview insights, and persona profiles;
- customer journey maps and user flows;
- low- and mid-fidelity wireframes;
- interactive prototypes in Figma, Axure, or InVision;
- final UI mockups with consistent styling and grid systems;
- UI kits and component libraries tailored to your tech stack;
- usability testing reports and iteration logs.
Get a UX/UI Audit of Your Product
We’ll review your current design and highlight key areas for improvement — fast and actionable.
The value we deliver to every Client
At SumatoSoft, we offer a full range of services to craft effective customer retention strategies. We help brands define their identity through UI and UX design, creating meaningful and lasting user experiences that inspire trust and drive action.
2x less time spent on development-ready design
25% cut time on UI design
30% cut time on new design delivery
25% less rework post-development
Our UI/UX design portfolio
The system has produced a significant competitive advantage in the industry thanks to SumatoSoft’s well-thought opinions.
They shouldered the burden of constantly updating a project management tool with a high level of detail and were committed to producing the best possible solution.
We tried another company that one of our partners had used but they didn’t work out. I feel that SumatoSoft does a better investigation of what we’re asking for. They tell us how they plan to do a task and ask if that works for us. We chose them because their method worked with us.
SumatoSoft is great in every regard including costs, professionalism, transparency, and willingness to guide. I think they were great advisors early on when we weren’t ready with a fully fleshed idea that could go to market.
They know the business and startup scene as well globally.
The Rivalfox had the pleasure to work with SumatoSoft in building out core portions of our product, and the results really couldn’t have been better.
SumatoSoft provided us with engineering expertise, enthusiasm and great people that were focused on creating quality features quickly.
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Expert Guide Into UX/UI Design Process
Frequently asked questions
What are UI and UX design services?
UI and UX design services are activities of designers focused on designing user-friendly interfaces for software and applications. UX stands for “user experience”, and UX design is responsible for the “friendliness” (read convenience) of the interface. UI stands for “user interface”, and UI design is the process of designing user interfaces itself.
What does a UI/UX designer do?
The final result of the UI/UX designer’s job is a user-friendly interface for software.
They draw it using graphic design software such as Adobe Photoshop, CorelDraw, Sketch. To build a top-notch interface designers must know a lot of things about the project: business goals, app functionality, customer journey map, and more.
What services does UX design include?
UX design services typically include the following areas:
- User research – gathering insights and data about users through various methods such as surveys, focus groups, and usability testing.
- Information architecture – organizing and structuring the content and navigation of a website or app.
Interaction design – designing the behavior and interactions between a user and the product. - Visual design – creating a visual aesthetic for the product, including typography, color, and iconography.
Prototyping – creating a working model of the product to test and refine the design. - User testing – evaluating the design through user testing and incorporating feedback to improve the overall user experience.
These services work together to create a seamless and enjoyable experience for the user.
Why are UX design services important?
Great UX results in high user satisfaction.
UX design is important for businesses, because it improves SEO ranking and makes your website more convenient for users, thus, increasing their willingness to use your product.
Great UX is a must for every online business.
How much should a UI/UX designer charge?
It depends on experience, region, and project complexity.
- freelancers charge anywhere from $30 to $150/hour;
- entry-level: $30–$50/hr;
- mid-level: $50–$90/hr;
- senior or niche experts: $100–$150/hr+.
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