Super App development company
We build Super Apps that become central to your users’ daily lives. Whether you’re an enterprise uniting multiple services under one digital roof or a rapidly scaling business ready to expand beyond your core offering, we integrate multiple services into one seamless experience.
Why choose SumatoSoft for Super App development
Since 2012, SumatoSoft has empowered businesses with exceptional, high-performance applications across multiple industries. We delivered over 250+ successful apps across 27 countries, guided by our expertise, rigorous quality standards, and transparent cooperation approach. Our commitment to quality and transparency has made us a trusted partner for creating software solutions of any complexity, adjusting our service offering based on the business needs.
Proven expertise
Robust security
Mature DevOps culture
Transparent collaboration
Uncompromising quality
Why make a Super App?
All-in-one platforms that your users will return to every day.
For enterprises
A Super App allows enterprises with multiple service lines to:
- unify services under one digital roof, simplifying the customer journey;
- merge different business functions like retail, loyalty, delivery, finance, and more into a single, cohesive platform;
- leverage shared infrastructure for authentication, analytics, and compliance requirements;
- maximize cross-service monetization through in-app upselling and personalized offers;
- deepen customer loyalty with excellent user experience, intelligent insights, and rewards;
- lower acquisition costs by consolidating user entry points and retaining them across verticals.

For scaling businesses
Scaling businesses that already have a user base and an application that solves a single, focused problem can benefit from Super Apps in several ways:
- expand naturally into adjacent services;
- enter new markets with a multi-service value proposition to cover a broad range of user needs;
- increase retention by giving users multiple reasons to return;
- lower acquisition costs through shared infrastructure and in-app cross-promotion;
- diversify revenue streams with new monetization opportunities like subscriptions, ads, or transaction fees;
- position your app as a daily habit, not just a tool.

Our Super App development services
We provide end-to-end services for Super Apps, acting as a single, reliable vendor for product design, development, and long-term maintenance.
Strategy & Consulting
These services imply close cooperation to define your Super App vision. Our team conducts user analysis, market and competitor research and crafts a strategy that allows you to stand out from the single-purpose applications. We identify high-impact services and core user needs and fears, optimize the user journey, and ensure your Super App delivers value and drives engagement.
What we do: market analysis, high-impact service selection, user journey mapping, monetization strategy, and technical feasibility assessment. As a result, you get a clear roadmap that aligns user needs and business objectives from day one.
UI/UX design
Designing Super Apps differs from designing a simple application because it requires balancing functional complexity and interface simplicity to maintain user delight across multiple integrated services. A Super App must deliver a seamless, intuitive experience that unifies diverse offerings such as payments, e-commerce, messaging, asset management, and more. As a Super App development company, we create intuitive, user-centric designs that maintain a consistent brand identity and make your Super App a joy to use.
What we do: user research, wireframing, prototyping, UI design, and usability testing. As a result, after multiple demos and iterations based on user feedback, you receive a polished, intuitive design that turns your app into a daily habit.
Custom development
Super Apps are custom by default because they combine multiple, often unique services into a single platform. They target millions of users across both web and mobile platforms, and must seamlessly integrate diverse services through a unified backend. Super Apps often require integration with third-party services, handle sensitive user data, demand near-100% uptime, and must be highly secure and easily scalable. Developing such a complex product is a challenge, but one we’re fully equipped to handle with experience and precision.
What we do: we develop Super Apps using a modular, microservices-based super app architecture, robust APIs, and scalable, cloud-native solutions. Our team ensures performance and reliability through load balancing, cross-platform development, and overall app optimization. We implement secure authentication, end-to-end encryption, and centralized data pipelines. We enhance functionality with AI/ML integration and automate delivery through CI/CD pipelines.
Integration of third-party services
Super Apps rely on third-party services, and in many cases, their success depends on it. These integrations must be flawless, ensuring high performance, security, and a consistent user experience across web and mobile platforms. They need to handle massive user bases, scale effortlessly, maintain near-100% uptime, and comply with strict data privacy regulations.
What we do: we integrate third-party services using robust APIs, middleware, and modular super app architecture. Our team selects trusted providers (e.g., Stripe for payments, Twilio for messaging) and customizes integrations according to user and business needs. We also optimize performance with caching, load balancing, and efficient API calls, while implementing secure protocols like OAuth 2.0 and end-to-end encryption.
Data & analytics
Super Apps thrive on data, collecting user interactions across multiple services into a single database. Unlike single-purpose apps, Super Apps require a unified data infrastructure to track behavior, deliver personalized experiences, and enable cross-service analytics for millions of users across web and mobile platforms. The properly processed and analyzed data can give insights to drive user engagement, retention, and revenue.
What we do: we implement data pipelines to collect, process, and analyze user interactions across all services in real time. Our team builds intuitive analytics dashboards, integrates AI/ML models, and develops cross-service analytics. Everything we do serves a single goal: optimizing the user experience and increasing engagement, which ultimately drives business growth.
Security & compliance
Super Apps handle sensitive user data, such as payments, personal information, behavioral and usage data, health data, and more. Super Apps must apply multiple measures to protect a complex ecosystem that includes numerous integrations with third parties, nearly 100% uptime, and non-negotiable compliance with global regulations such as GDPR, CCPA, or PCI-DSS, all while serving millions of users across web and mobile platforms. That’s a formidable challenge.
What we do: we implement secure authentication systems (e.g., OAuth 2.0, biometrics, multi-factor authentication) and end-to-end encryption to safeguard data in transit and at rest. Our team conducts regular security audits, penetration testing, and vulnerability assessments to proactively address risks. We build compliance-ready infrastructure, aligning with global and industry-specific regulations, and use cloud-native tools to ensure scalability and resilience. Continuous monitoring and incident response protocols maintain uptime and user trust.
Maintenance & support
Your Super App evolves with your business. We provide ongoing maintenance, updates, and support to keep your platform running smoothly. From bug fixes to feature enhancements, we ensure your app stays ahead of the curve.
What we do: Performance monitoring, bug fixes, feature updates, and scalability enhancements.
Why it matters: Continuous support keeps your app reliable and responsive to user needs.
Growth & monetization support
Super Apps are designed to become a daily routine, engaging and retaining millions of users through a multi-service ecosystem. It allows diversifying the revenue streams through subscriptions, in-app purchases, ads, transaction fees, and more. However, this diversification requires strategic planning, seamless cross-service promotion, and robust monetization tactics. Scaling growth and maximizing revenue is complex, but our expertise allows us to transform Super Apps into revenue-generating platforms.
What we do: we craft tailored growth strategies, collect user behavioural data, analyze what drives users, and prepare personalized campaigns and run targeted cross-service promotions. Our team implements monetization models like subscription tiers, in-app advertising, and transaction-based fees. We optimize user funnels with A/B testing, build loyalty programs, and use AI-driven analytics to identify upselling opportunities.
Strategy & Consulting
These services imply close cooperation to define your Super App vision. Our team conducts user analysis, market and competitor research and crafts a strategy that allows you to stand out from the single-purpose applications. We identify high-impact services and core user needs and fears, optimize the user journey, and ensure your Super App delivers value and drives engagement.
What we do: market analysis, high-impact service selection, user journey mapping, monetization strategy, and technical feasibility assessment. As a result, you get a clear roadmap that aligns user needs and business objectives from day one.
UI/UX design
Designing Super Apps differs from designing a simple application because it requires balancing functional complexity and interface simplicity to maintain user delight across multiple integrated services. A Super App must deliver a seamless, intuitive experience that unifies diverse offerings such as payments, e-commerce, messaging, asset management, and more. As a Super App development company, we create intuitive, user-centric designs that maintain a consistent brand identity and make your Super App a joy to use.
What we do: user research, wireframing, prototyping, UI design, and usability testing. As a result, after multiple demos and iterations based on user feedback, you receive a polished, intuitive design that turns your app into a daily habit.
Custom development
Super Apps are custom by default because they combine multiple, often unique services into a single platform. They target millions of users across both web and mobile platforms, and must seamlessly integrate diverse services through a unified backend. Super Apps often require integration with third-party services, handle sensitive user data, demand near-100% uptime, and must be highly secure and easily scalable. Developing such a complex product is a challenge, but one we’re fully equipped to handle with experience and precision.
What we do: we develop Super Apps using a modular, microservices-based super app architecture, robust APIs, and scalable, cloud-native solutions. Our team ensures performance and reliability through load balancing, cross-platform development, and overall app optimization. We implement secure authentication, end-to-end encryption, and centralized data pipelines. We enhance functionality with AI/ML integration and automate delivery through CI/CD pipelines.
Integration of third-party services
Super Apps rely on third-party services, and in many cases, their success depends on it. These integrations must be flawless, ensuring high performance, security, and a consistent user experience across web and mobile platforms. They need to handle massive user bases, scale effortlessly, maintain near-100% uptime, and comply with strict data privacy regulations.
What we do: we integrate third-party services using robust APIs, middleware, and modular super app architecture. Our team selects trusted providers (e.g., Stripe for payments, Twilio for messaging) and customizes integrations according to user and business needs. We also optimize performance with caching, load balancing, and efficient API calls, while implementing secure protocols like OAuth 2.0 and end-to-end encryption.
Data & analytics
Super Apps thrive on data, collecting user interactions across multiple services into a single database. Unlike single-purpose apps, Super Apps require a unified data infrastructure to track behavior, deliver personalized experiences, and enable cross-service analytics for millions of users across web and mobile platforms. The properly processed and analyzed data can give insights to drive user engagement, retention, and revenue.
What we do: we implement data pipelines to collect, process, and analyze user interactions across all services in real time. Our team builds intuitive analytics dashboards, integrates AI/ML models, and develops cross-service analytics. Everything we do serves a single goal: optimizing the user experience and increasing engagement, which ultimately drives business growth.
Security & compliance
Super Apps handle sensitive user data, such as payments, personal information, behavioral and usage data, health data, and more. Super Apps must apply multiple measures to protect a complex ecosystem that includes numerous integrations with third parties, nearly 100% uptime, and non-negotiable compliance with global regulations such as GDPR, CCPA, or PCI-DSS, all while serving millions of users across web and mobile platforms. That’s a formidable challenge.
What we do: we implement secure authentication systems (e.g., OAuth 2.0, biometrics, multi-factor authentication) and end-to-end encryption to safeguard data in transit and at rest. Our team conducts regular security audits, penetration testing, and vulnerability assessments to proactively address risks. We build compliance-ready infrastructure, aligning with global and industry-specific regulations, and use cloud-native tools to ensure scalability and resilience. Continuous monitoring and incident response protocols maintain uptime and user trust.
Maintenance & support
Your Super App evolves with your business. We provide ongoing maintenance, updates, and support to keep your platform running smoothly. From bug fixes to feature enhancements, we ensure your app stays ahead of the curve.
What we do: Performance monitoring, bug fixes, feature updates, and scalability enhancements.
Why it matters: Continuous support keeps your app reliable and responsive to user needs.
Growth & monetization support
Super Apps are designed to become a daily routine, engaging and retaining millions of users through a multi-service ecosystem. It allows diversifying the revenue streams through subscriptions, in-app purchases, ads, transaction fees, and more. However, this diversification requires strategic planning, seamless cross-service promotion, and robust monetization tactics. Scaling growth and maximizing revenue is complex, but our expertise allows us to transform Super Apps into revenue-generating platforms.
What we do: we craft tailored growth strategies, collect user behavioural data, analyze what drives users, and prepare personalized campaigns and run targeted cross-service promotions. Our team implements monetization models like subscription tiers, in-app advertising, and transaction-based fees. We optimize user funnels with A/B testing, build loyalty programs, and use AI-driven analytics to identify upselling opportunities.
Power your Super App with versatile modules
Super Apps are all-in-one platforms, which means they integrate multiple modules from payments to telemedicine. Our team leverages the latest technology to build versatile modules that allow your Super App to become central to your users’ lives.
Messaging & social networking
Instant messaging, video calls, and social feeds that foster community and keep users engaged. We connect all these messaging and social network opportunities through a single sign-on, powered by real-time notifications.
Payments & digital wallets
Secure, fast transactions with digital wallets, QR code payments, peer-to-peer transfers, and bill payments. We only leverage trusted providers like Stripe, Adyen, PayPal, and Wise.
Ride-hailing & delivery
Offer ride-booking, carpooling, or on-demand package delivery with real-time tracking and integrated payments. Inspired by Gojek’s Go-Ride and Grab’s logistics, this high-frequency module boosts daily app usage.
Food & grocery ordering
Another significant module is restaurant and grocery delivery. We track user preferences and implement AI-driven recommendations to drive user engagement.
eCommerce & marketplace
We develop a marketplace for products or services, featuring product listings, ratings, reviews, filters, sorting, secure checkouts, and more. Modeled after WeChat’s in-app stores, this module fuels commissions and enhances retention.
Financial services (loans, insurance, investment)
Financial services are a significant part of any Super App. It integrates personal loans, insurance policies, budgeting and investment tools into a single application, becoming a one-stop shop for all users’ financial interests.
Travel bookings
Another significant aspect of users’ lives is traveling. This module encompasses core booking needs, such as flight, hotel, tour, entertainment, leisure, and more, featuring real-time availability and integrated payments opportunities. Inspired by platforms like Traveloka, this module increases app stickiness and supports affiliate revenue.
Healthcare & telemedicine
Teleconsultations, prescription orders, sport programs, and wellness tracking, integrated with user profiles for personalized care.
Government and utility payments
Payments for utilities, taxes, or government services can also be handled through Super Apps. Additional features like reminders, auto-pay features, and digital receipts can enhance the overall user experience.
Get a Quote for Your Super App Project
Receive a detailed estimate based on your idea, user base, and feature set — no hidden fees.
Code quality practices
- Adherence to coding standards – we follow industry-leading coding standards (e.g., PEP 8 for Python, Airbnb JavaScript Style Guide) to ensure consistency, readability, and maintainability across all code parts.
- Static code analysis – we use tools like ESLint, SonarQube, and Prettier to perform static code analysis. This allows us to identify potential bugs, code inconsistencies, and security vulnerabilities early in the development cycle.
- Regular code reviews & pair programming – our Tech Lead regularly conducts code reviews, while other developers collaborate through peer reviews and pair programming sessions to catch issues, share knowledge, and maintain high-quality code across all Super App features.
- Automated testing frameworks – we implement comprehensive automated testing with tools like Jest, Cypress, and React Testing Library, covering unit, integration, and end-to-end tests.
- Performance optimization – we optimize code for speed and scalability using tools like Webpack, Babel, and Rollup, minimizing load and response times.
- Version control & documentation – we leverage Git to maintain a clean version history, and our business analyst maintains comprehensive documentation, making it easy to onboard new features or developers.
- Security-first coding – we embed multiple security best practices: input validation, secure API design, regular security audits, alignment with ISO 27001 standards, compliance with GDPR and PCI-DSS, two-factor authentication, and more.

Super App development process
Building a Super App that seamlessly integrates multiple services for millions of users requires a disciplined, iterative, and client-focused development process. Unlike single-purpose apps, Super Apps demand a strategic approach to handle complex integrations, scalability, and user engagement across web and mobile platforms. Our proven development process ensures your Super App is delivered on time, within budget, and with uncompromising quality, transforming your vision into a robust, user-centric platform that drives daily interaction and business growth.
We begin by understanding your business goals, target audience, the current software infrastructure, and the vision of the Super App. Then we move to the strategy part of the discovery session, where we discuss the scope, budget, prioritize features, identify and assess the potential of different monetization strategies, and draw the product vision.
Architecture and design follow where we define the super app architecture, tech stack, cloud infrastructure, integrations with third-party services, performance metrics, and more. When it comes to the design, we craft intuitive user interfaces using tools like Figma, ensuring a cohesive, branded experience across all modules and platforms.
Our developers write the code while the Tech Lead ensures its quality, and the PM tracks and reports progress. We build the frontend, backend, and APIs for your Super App, integrate third-party services, optimize performance, and develop new features. We follow the iterative development model, with each iteration lasting two weeks. Such an incremental Agile approach allows us to deliver valuable software quickly and often.
We conduct comprehensive testing – unit, integration, system, security, usability, sanity, and more – using tools like Jest and Cypress. We start quality assurance by developing a comprehensive QA strategy that depends on the budget, goals, deadlines, and priorities. We only release the software if it meets the specified percentage of acceptance criteria and aligns with GDPR and PCI-DSS, guarantees reliability and user trust under high loads.
We ensure a seamless launch for your Super App across web, Android, and iOS platforms using automated CI/CD pipelines (e.g., GitHub Actions, Jenkins) for error-free deployments. We also leverage a comprehensive update management strategy when rolling out updates, ensuring 100% of the modules stay up and running.
Our ongoing support includes real-time monitoring, feature updates, and scalability enhancements using Kubernetes and Docker. We continuously analyze user feedback, implement security patches, update technologies, and track user behavior to identify areas for improvement. Additionally, we explore opportunities to introduce new monetization strategies that align with evolving user needs and business objectives.
Our recent works
Graphical user interface for robot operation


Custom ERP system for Toyota car dealer


Media buying system for a leading US-based advertising agency


Talk to Our Super App Experts
Get strategic input on how to design, build, and scale a successful super app from day one.
Core tech stack we use
Super App development demands a sophisticated, multi-layered technology stack from service providers since it implies developing a high-performance platform for millions of users across web and mobile. Each component – frontend, backend, cloud infrastructure, and integrations – must be meticulously optimized. Our expertise enables us to build Super Apps that are reliable, future-proof, and capable of driving daily user engagement and business growth.
Advanced tech for Super App development
Super Apps may rise to the next level with advanced technologies like Artificial Intelligence (AI), Internet of Things (IoT), Blockchain, and Big Data. We incorporate each technology, providing additional opportunities to users and enhancing the whole Super App ecosystem.
Artificial Intelligence
We harness AI and Machine Learning to empower Super Apps with intelligence and personalization. Our expertise spans computer vision, natural language processing (NLP), chatbots, recommendation systems, custom AI model development, predictive analytics, AI-powered healthcare diagnostics, and more.
- Personalized recommendations – AI-driven product or service suggestions in e-commerce, food ordering, or travel modules.
- Intelligent chatbots – NLP-powered customer support or virtual assistants in messaging modules.
- Predictive analytics – forecasting user behavior in loyalty or financial services modules.
- Fraud detection – real-time transaction monitoring in payment modules.
The Internet of Things
Our core expertise lies in the Internet of Things technology, allowing us to empower Super Apps with the capabilities of connected devices. With deep expertise in IoT for smart manufacturing, supply chain, healthcare, retail we bring IoT to Super Apps.
- Smart delivery tracking – real-time IoT integration for ride-hailing or delivery modules, providing live updates on package or vehicle locations.
- Healthcare monitoring – IoT wearables in healthcare modules for real-time vitals tracking and telemedicine.
- Retail inventory management – IoT dashboards for e-commerce modules to monitor stock levels in real-time.
- Smart home integration – control panels for smart appliances.
Blockchain
We develop secure, decentralized applications (dApps) using blockchain technology. Our solutions ensure trust, transparency, and immutability, making your Super App a reliable platform for sensitive transactions and data management.
- Secure payments – we bring blockchain-based transactions in payment modules, ensuring tamper-proof records.
- Digital identity verification – as the next level of blockchain technology, we integrate decentralized identity management for single sign-on across modules in the Super App.
- Loyalty tokenization – blockchain-powered loyalty programs with tradable tokens – the astonishing mix of technology and user engagement.
- Supply chain transparency – immutable tracking in delivery or e-commerce modules, which is especially important in selling and verifying luxury goods.
Big Data
We architect high-performance data processing systems to handle vast volumes of structured and unstructured data, powering real-time analytics and insights. We also develop informative dashboards and charts that enable intuitive exploration of complex datasets.
- Cross-service analytics – unified dashboards in loyalty or e-commerce modules to track user behavior across services.
- Real-time data update – dynamic charts in financial services modules to display investment trends or spending patterns.
- Personalized marketing – big data-driven insights for targeted campaigns in messaging or marketplace modules.
- User behavior tracking – heatmaps and analytics in social networking modules.
Comprehensive multi-layer Super Apps security measures
Client security
- NDA and SLA from the day one;
- clear policies that secure your IP;
- secure authentication and access control.
Data security
- following GDPR, HIPAA, SOC 2, ISO 27001, and other industry-specific regulations;
- AES-256 encryption for data at rest and TLS 1.2+ for data in transit;
- zero trust security model;
- data backups and disaster recovery measures.
Application security
- automated scanning for vulnerabilities and compliance gaps;
- real-time DDoS & bot protection;
- compliance with OWASP’s Top 10 security guidelines.
Network security
- firewalls & intrusion detection systems (IDS) to detect and block malicious traffic;
- network segmentation to allow the isolation of critical services in case of a breach;
- encrypted tunnels for secure remote access to web applications;
- OAuth 2.0, JWT tokens, and API gateways to prevent unauthorized API access and data leaks.
DevSecOps
- automated security checks in CI/CD pipelines;
- implementation of best security practices and regular code reviews;
- safeguarding containerized apps against misconfigurations;
- logging & real-time security monitoring.
Transparent pricing options
We offer three tailored pricing models to suit diverse Super App projects. Regardless of the model you choose, we follow strict internal guidelines to ensure quality and trust. These include no hidden fees, accurate estimations, fair pricing, transparent cooperation, and honest communication. Whether you need to scale an existing application or develop a multi-service platform from scratch, we ensure predictable delivery and full alignment with your business goals.
Fixed price
The Fixed-price model provides a clear, upfront cost based on well-defined deliverables and scope. With budget and timeline locked in from the start, this model offers predictability for short-term projects, such as one-module development or maintenance services and audits. While offering less flexibility, the fixed-price model can come in handy in the rapid development of short-term initiatives.
Time & Materials
With the Time & Materials model, you’re billed monthly based on the actual hours and resources invested, offering maximum flexibility and control. You only pay for the work completed during each reporting period. This model is ideal for long-term Super App projects with dynamic requirements, frequent iterations, or advisory services.
Fixed budget
The Fixed budget model prioritizes delivering maximum value within your predefined budget. To do so, we examine business requirements, identify high-impact features, prioritise others, and align the development with your budget. This model works well for the majority of projects and could be helpful in iterative Super App development as well.
Let’s start
If you have any questions, email us info@sumatosoft.com

Frequently asked questions
What are some successful and recognized examples of Super Apps?
WeChat (China), Gojek (Indonesia), Grab (Southeast Asia), Alipay (China), and Rappi (Latin America).
Does the super app solution have the scope to manage the huge number of users?
Yes. We at SumatoSoft build Super Apps capable of handling millions of users, thanks to cloud technologies, microservices, super app architecture and auto-scaling setup.
How much does super app development cost?
It depends on the complexity, number of modules, and technology stack. Contact us to get a free estimation based on your project scope.
Who owns the source code after the launch?
You do. We transfer full intellectual property rights and source code ownership.
How many modules does the super app development company integrate?
It depends on your goals. As a Super App development company, we can start with one or two core modules and progressively add more, or we can unite your multiple service lines into a single ecosystem.