Sous Kitchen: e-Commerce platform for food delivery development
Sous Kitchen is a popular online service of homemade food delivery in the USA. The company works in California, Nevada, Arizona, Oregon, Washington.
Business сhallenge
The old online order service was based on an outdated technical solution and required high expenses on manual order processing.
The Client made a decision to develop a new web app, which would have an extended functionality helping to manage the following issues:
- automatic record of number of the goods available/sold;
- system of customers’ rewards/ gift cards;
- customer management system;
- order management;
- reporting.
The main non-functional requirements were:
- high speed of development;
- simplicity of making modifications in future;
- possibility of fast first version implementation (without new design) to replace the existing solution as fast as possible.
Our solution
We developed a web solution based on a popular library for ecommerce applications – Spree Commerce. The choice of this library allowed implementing the solution pretty fast.
Typical e-commerce functions:
- registration;
- search;
- orders management;
- product management;
- basket;
- check out process;
- customer service;
- payment systems integration.
We implemented main modules of the e-commerce application almost without efforts and concentrated on the development of custom functionality (reporting, promotion and gift cards modules).
We also developed a stand-alone Client application, which allows development of mobile applications for different platforms by “assembling” a mobile app from a ready-made Client.
Results
The company has increased business profitability thanks to improvements in customer retention (gift, bonuses) and attraction of new Clients. Moreover, the new functions allow reducing operating costs and improving operational efficiency.
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