Smart integration - Case Study

Challenge

Before the development of this project, several key tasks needed for effective hotel management and improving service quality were set.

Integrate with SMS and email providers

Manage rates, rooms in an easy way

Automate Night Audit process

Give the ability to work with all guests and hotel data in one place

Ability to have an offline access for the main information

Develop an easy experience for hoteliers to manage their property

Solution

Easy to use FrontDesk screen (room-date matrix) with drag and drop and custom search;
Offline mode to view FrontDesk and reservations details;
Localization for English and Arabic.

Automatic Night audit process with scheduled calculations and statuses updates
Email and SMS integrations

Rates and rooms management
Full reservation management process: guest data, invoice, registration card, sending emails and SMSs

Business Benefits

SumatoSoft has developed an MVP version of the SaaS project. This platform has been successfully integrated into the customer’s internal network and is being tested at several hotels of the customer and his partners.

All the features have greatly simplified the room reservation, improve the work of staff and quality of service. This also affects the level of hotel guests' satisfaction and saves money for the business.

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