Smart integration

Hotel management system that simplifies the interaction between hotel visitors and staff with a simple and intuitive control. The management system that helps to improve the quality of service and be closer to their customers.
8
Members of development team
41
Weeks of development
139
Meetings with customer

Challenge

Before the development of this project, several key tasks needed for effective hotel management and improving service quality were set.
  • Integrate with SMS and email providers
  • Manage rates, rooms in an easy way
  • Automate Night Audit process
  • Give the ability to work with all guests and hotel data in one place
  • Ability to have an offline access for the main information
  • Develop an easy experience for hoteliers to manage their property

Solution

  • Easy to use FrontDesk screen (room-date matrix) with drag and drop and custom search;
  • Offline mode to view FrontDesk and reservations details;
  • Localization for English and Arabic.
  • Automatic Night audit process with scheduled calculations and statuses updates
  • Email and SMS integrations
  • Rates and rooms management
  • Full reservation management process: guest data, invoice, registration card, sending emails and SMSs

Business Benefits

SumatoSoft has developed an MVP version of the SaaS project. This platform has been successfully integrated into the customer’s internal network and is being tested at several hotels of the customer and his partners.
All the features have greatly simplified the room reservation, improve the work of staff and quality of service. This also affects the level of hotel guests' satisfaction and saves money for the business.

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