Toyota custom ERP/CRM system
ScaLex is an ERP system developed for the Business Car Group, the largest car dealer, representing such brands as Toyota and Lexus. The company has lots of sales and maintenance centers across the country.
- Incomplete patient information in the patient management system
- Parts of software architecture responsible for integrations made it inefficient and cumbersome to implement new integrations
- Patient data was displayed incorrectly and was delivered with delays
- Lack of mechanisms for regular monitoring and testing of the system performance common for all third-party integrations
- Automated processes for car sales and services through the CRM module.
- Integrated and modernized IT solutions, improving efficiency.
- Reduced operational costs, faster sales cycles, and enhanced customer retention rates.
- Advanced data analysis tools implemented for informed, strategic decisions.
- Real-time inventory management system improving supply chain efficiency.