Case Study: AI-powered knowledge base platform for a global nonprofit organization
A responsive web platform to store, analyze, and explore artifacts related to ethnic minorities. Features include multilingual support, advanced search, visualization tools, and an AI-powered chatbot to simplify artifact research.
Project details:
About the Client:
The Client is a global nonprofit organization from the Middle East. It works in the sphere of cultural preservation and collaborates with researchers, policymakers, and local communities. Its mission is to foster cultural understanding of ethical minorities and facilitate legal case resolutions regarding minorities’ rights.
The challenge is that existing information about minorities’ histories, traditions, and struggles is fragmented, hard to access, and often requires additional actions to translate it into the local government language. The Client decided to develop a centralized digital repository that will serve as a hub for ethical minority culture preservation.
Location: Middle East
Industry: Non-profit
Team size: 8 specialists (business analysts, project managers, software architects, developers, and UX/UI designers)
Project duration: 6 months
Business сhallenge
To create a multilingual, AI-powered knowledge base to centralize information about ethnic minorities worldwide.
Additional requirements:
- to convert physical and digital artifacts into a searchable format.
Our solution
We developed a responsive web platform designed to store and analyze artifacts related to ethnic minorities. The platform enables users to upload and scan documents, images, and videos, extract text, and recognize and categorize objects. It supports advanced search functionality in 15 languages, offering filters by artifact type, language, culture, and region. Additionally, we integrated an AI-powered chatbot to assist with running analyses and guiding users in exploring the repository. The platform includes advanced visualization tools, such as interactive timelines and relationship maps.
AI-powered chatbot integration
The integration of a GPT-like chatbot was one of the most complex aspects of the project. It required advanced natural language processing capabilities to support multilingual queries, contextual analysis, and the ability to generate insights based on user interactions.
Additional features:
- support for uploading diverse artifact types, including documents, images, and videos;
- interactive data visualization tools such as timelines and relationship maps;
- advanced search with filters for artifact type, region, and timestamp;
- multilingual support for 15 languages in both content and interface;
- an admin module for artifact and user management.
Business value
Before:
- Information about ethnic minorities was fragmented and difficult to access.
- Existing artifacts were often lost, damaged, or unavailable to researchers and policymakers.
- Artifacts were available in only one language, requiring professional translation.
- Researchers and policymakers lacked centralized tools for accessing information about ethnic minorities, significantly slowing down their work.
After:
- A centralized platform aggregates over 5,000 artifacts in one place.
- Online access to digitized artifacts is available 24/7.
- Automatic translation of artifact information into 15 languages.
- Advanced search and visualization tools enable users to analyze and gain insights efficiently.
- An AI-powered chatbot that simplifies the interactions with the artifact content.
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